Refund policy

Returns and refunds

All sales are final. We don't accept returns or exchanges for change of mind, size choice or fit preference, so please check the size guide on each product page before you order. Every garment is measured laid flat, in centimetres.

This doesn't affect any rights you have under the consumer laws of your country.

If something is wrong with your order

If your order arrives damaged, faulty, or isn't the item you ordered, we'll replace it free of charge. You don't need to send the original back.

Email hello@wearadhd.com within 14 days of delivery with your order number and a photo clearly showing the problem, and we'll send a replacement at no cost to you. If a replacement isn't available, we'll refund you in full to your original payment method.

Orders that never arrive

If tracking shows your order hasn't been delivered within 30 days of dispatch, contact us and we'll replace or refund it. Orders marked delivered by the carrier but reported missing are assessed case by case.

Cancellations

You can cancel an order for a full refund within 24 hours of placing it, as long as it hasn't been dispatched. Email hello@wearadhd.com with your order number as soon as possible.

Refund timing

Approved refunds go back to your original payment method. Depending on your provider, funds usually appear within 5 to 10 business days.

Contact

hello@wearadhd.com